Emergency Pricing

Occasionally, we will be requested to handle an emergency situation where we must put other, less urgent service calls on hold and/or respond to a request outside of regular business hours. As an essential business in Arizona, we have a responsibility to service these customers in need when we are able as they may not be able to resolve a hazardous situation on their own. Many utility or mechanical hazards will not rise to the level of a necessary response from city or county first responders or public utility crews. It is in these cases we must help wherever possible to ensure the safety and health of our community.

While we are happy to help, emergency calls carry additional expense for us as a business and we must regrettably pass on these costs to the requesting party. 

The schedule for emergency call pricing is as follows and is subject to change at any time regardless of the information provided here. 

Flat Rate Addition

For calls billed at a flat rate scheduled outside of regular business hours and with a commencement time before 10pm or after 5am Monday-Friday. This rate is a one-time addition to final invoice in addition but not limited to all other regularly billed charges for labor, fuel, or materials.

+ $149.00

One-Time Fee

Hourly Rate Addition

For calls billed at a hourly rate scheduled outside of regular business hours and with a commencement time before 10pm or after 5am Monday-Friday. This rate is a one-time addition to final invoice in addition but not limited to all other regularly billed charges for labor, fuel, or materials.

+ $41.00/hr

Per Hour Surcharge

Overnight Urgent Response (Weekday)

For calls billed at any rate scheduled outside of regular business hours, requiring an immediate response, and with a commencement time AFTER 10pm or BEFORE 5am Monday-Friday. This rate is a one-time addition to final invoice in addition but not limited to all other regularly billed charges for labor, fuel, or materials.

+ $375.00

One-Time Fee

Overnight Urgent Response (Weekend)

For calls billed at a hourly rate scheduled outside of regular business hours and with a commencement time AFTER 10pm or BEFORE 5am Saturday or Sunday. This rate is a one-time addition to final invoice in addition but not limited to all other regularly billed charges for labor, fuel, or materials.

+ $500.00

One-Time Fee